Hotel Policies

• Any early check-in requires a $25.00 USD fee (availability must be confirmed with the general manager first).

• Any late check-out requires a $25.00 USD fee (must check with the general manager first).

• If early check-in or late check-out is not available, kindly wait in the lobby until check-in time.

• We have a 5-day notice for a cancellation. With this 5-day notice, we will refund 50% of the deposit.

• Less than 5-day notice is nonrefundable.

• If your booking is subject to a non-refundable policy, the amount debited 5 days before check-in will not be eligible for refund.

• We do not do any refunds based on late arrivals or early departures.

• Change of arrival dates must be advised at least 5 days in advance as we will need to confirm if the new arrival dates are available

• Clients will be fined for any broken or missing items in the room.

• No smoking – The alarm system will activate if it detects any smoke.

• No loud music or excessive noise.

• No parties or gatherings of any kind.

• No visitors – registered guests only (unless under specific circumstances with prior notification to the front desk.)

• No refunds – all sales are final.

• Minors are not allowed to book a room.

• No ID, no service – All guests staying in the room must provide identification

• Standard room: Maximum of two persons.

• Family room: Maximum of three persons.

• Regular double bed room: Maximum of four persons.

• Large double bed room: Maximum of four persons, unless a sofa bed is arranged for a fifth person at an additional $25.00 USD (must be approved by the manager before check-in).

• Suite: Maximum of two persons, unless a sofa bed is arranged for a third person at an additional $25.00 USD (must be approved by the manager before check-in).

If you have any questions about these policies, please contact us.