Early check-in can be arranged with at least 24 hours' notice.
Frequently Asked Questions
and their answers
Can I do an early check-in?
Can I add an extra person to the room?
If the number of guests exceeds the room's capacity, we cannot accommodate an additional guest.
Do you offer airport pickup?
We do not provide airport pickup, but we can arrange a taxi service for you.
Where are the nearest restaurants, shops, or attractions?
The nearest restaurant, Chon Saan Palace, is next door and offers room delivery service. Shops and attractions are just a 2-minute drive away by taxi or car.
Does the hotel have a pool?
No, the hotel does not have a pool.
Does the hotel have a front desk?
Yes, the hotel has a 24/7 front desk.
Does the hotel have security?
Yes, the hotel has security.
Is the hotel close to the bus terminal?
Yes, the hotel is about 5-10 minutes away by taxi or car.
Is the hotel close to the water taxi?
Yes, the hotel is about 2-5 minutes away by taxi or car.
How far is the hotel from the airport?
The airport is located outside the city and is about a 30-minute drive from the hotel.
What time is check-in/check-out?
Check-in time is 3:00 p.m., and check-out time is 11:00 a.m.
What is the address of the hotel?
We are located in the center of Belize City at the corner of Kelly Street and Nurse Seay Street.
Do I need to show ID at check-in?
Yes, a valid ID must be provided upon check-in.
Do you have free Wi-Fi?
Yes, the hotel provides free Wi-Fi.
How do I use the room safe?
Open the safe door, press the reset button behind the door, enter your 4-digit passcode, and press the # button.
How do I turn on the air conditioning?
The AC remote is a white remote located on the wall behind the room door.
Is there a mini-fridge or microwave in the room?
Yes, all our rooms have both a mini-fridge and a microwave.
Does the hotel provide breakfast?
No, we do not provide breakfast.
Is there a laundry service or self-service laundry?
Yes, the hotel offers a laundry service for a fee of $28.00.
Do you offer room service?
Yes, we do. Please place the "Make Room" sign on the door to request service.
How do I get to the airport or bus station?
A taxi service can be arranged for airport or bus station drop-off.
If you have further questions, do not hesitate to contact us and we will be happy to answer.